WEBSITE HELP

Many of the dialog boxes, sections of dialog boxes and headings are links to places in the website. We encourage you to explore the website to see how to use the links to navigate. Other links initiate transactions, like making a booking. Try them out, if you accidently make a booking that's OK, just cancel it and it will be refunded to the account (except where the booking time starts before cancelling - let us know to correct it).

Before logging out check; Account Balance, Upcoming Bookings and Past Bookings to be sure all, online is as you want it.

More information can be found by clicking;

Permanent Bookings

Cancellations and Wet Weather

Account Discrepancies

Login

First time users must REGISTER and activate an account. From then on, Login by entering the username and password you created. There is a password reset function if you have forgotten your username or password (this function uses your stored email address, if you no longer have access to it click here to contact Trevor).

Booking

You will either, need sufficient funds in your account or have the feature enabled to allow a negative balance.

Click on Bookings in the green band at the top of the page. The availability for the current day will be shown
Select a date from the list found by clicking the drop arrow next to the date. You can book up to eight weeks ahead.
Tick the box(es) required.
Click Make Booking at the bottom of the table.
Look at the list of Upcoming Bookings to confirm your bookings are correct.

Cancelling

Click Show All in the Upcoming Bookings list.
Tick the box(es) next to the booking(s) to be cancelled.
Click Cancel Bookings at the bottom of the table.
Check the list of Upcoming Bookings to confirm your bookings are correct.

Paying Online

Internet Banking

Click on the Account tab in the green Header, then;
Make Payment by Internet Banking, enter the amount you intend to transfer and click Advise of EFT Payment. This step will ensure that the transfer goes to your account.
Log in to your bank online banking and enter our bank details(below), enter the amount, type your tennis account member name in the reference and make the payment.

This is safe as you deal directly with your bank. You can also have your bank remember us as a payee so it's easier next time.

Account Name: Avoca Beach Tennis Club Inc.
BSB: 082574
Account: 641313015

Credit Card

Open the Account tab and click Make Payment via Credit Ca
Tick the amount that you want to pay and click Pay Now.
The payment will be credited to your tennis account.

Requesting a Wet Weather Credit

Open the Account tab and click Request a Wet Weather Refund.
Enter the date of the booking by choosing; year, month, day. Only the days you had bookings on will be presented.
Tick the boxes for the affected times and courts.
Click Report. A confirmation message will be shown, allow a couple of days for the refund to be approved and a credit to be given.

8 a.m.	»	Court 1, Court 2
9 a.m.	»	Court 1
10 a.m.	»	Unavailable
11 a.m.	»	Court 2
noon	»	Court 1, Court 2
1 p.m.	»	Court 1, Court 2
2 p.m.	»	Court 1, Court 2
3 p.m.	»	Unavailable
4 p.m.	»	Unavailable
5 p.m.	»	Unavailable
6 p.m.	»	Court 2
7 p.m.	»	Court 2
8 p.m.	»	Court 2
9 p.m.	»	Court 1, Court 2

ABTCavoca beach tennis club